Frequently asked questions about Zoë's work

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Q. How are your prices structured?
A. Please click here to see a table of examples.

Q. I don't live anywhere near you, how can I order a painting?
A. You can always order any painting currently for sale (displayed with a for sale next to the price) on the website which I can arrange to be delivered to you either via Royal Mail Special Delivery, or via Royal Mail International Signed For. Please telephone or e-mail to discuss this.

Also, if you want something commissioned you can give me exact dimensions, materials, and a photograph / image of what you’d like me to paint then this can be arranged over the phone / internet / post. 

I have carried out several commissions very successfully using these methods. 
On completion I can e-mail a photograph of your painting for approval before sending it on to you. As with all commissioned paintings a 50% deposit is required.

Q. What methods of payment do you accept?
A. You can either pay by cheque or if you have internet banking you can transfer the money directly into my account – I will give you these details on purchase.

Q. What is your timescale for completing a painting?
A. As you can imagine the time it takes to complete a painting depends on the size and detail of a piece of work and also the materials used (oil paintings can take weeks to dry – for this reason I prefer acrylics). Being a perfectionist I don’t like to rush and so I will always give you a realistic time-frame on ordering. However I would say that from receiving a deposit the painting can take up to 4 weeks, but is normally ready within 3 weeks. 

Q. How can I buy a painting that is already displayed on the website?
A. If the price has a for sale beside it, the painting is for sale. Please telephone or e-mail and I will put a red 'Sold' sticker on it. Once I have received payment I can either post it out to you, or if you’re local (in or near Buckingham, Brackley, Milton Keynes, Aylesbury, Towcester or Bicester) I will personally deliver it.

Q. What if the painting I like has already been sold?
A. If the price has a sold beside it, the piece has been sold, however a signed and numbered, limited edition print may be available to purchase - Please telephone or e-mail for availability. Remember, you could always commission your own version of the painting you like, I can then tailor the size, colours and media to suit your own preferences.

Q. What is the cost of posting?
A. For UK addresses I use the Royal Mail Special Delivery service to send out my work, and for International addresses I use Royal Mail International Signed For. The postage costs are dependent on size, weight and where its going. I also charge for safely wrapping the goods to ensure they arrive in perfect condition to you. This again depends on size, etc.

Q. Do you accept other currencies?
A. Sorry, £ Sterling only at present.

Q. Can I have my painting framed?
A. I can give you various options on framing to suit the painting. The cost of this depends on materials and size and I will be happy to quote accordingly.

Q. Can I see my painting before it is sent out?
A. Yes of course! I will e-mail you a copy for approval.

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